Returns & Exchanges
We want you to love your Lilac Market Headbands, but if you are not completely satisfied, we offer a 30-day window for returns and exchanges on all unworn items. Please ensure all original tags are attached and the product is in its original packaging to qualify for a full refund.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
- 2.Print Your Label
Once approved, we will email you a prepaid shipping label; simply print it out and securely attach it to your return package.
- 3.Ship It Back
Drop off your package at any authorized carrier location or schedule a pickup to send your headbands back to our warehouse.
- 4.Receive Your Refund
After our team inspects the returned items, your refund or exchange will be processed within 5-7 business days to your original payment method.